Teddy's Art attaches great importance to the protection of your personal data and respects your privacy. In this privacy policy, we explain what data we collect, why we do so, and how we handle it. This privacy policy has been drawn up in accordance with the General Data Protection Regulation (GDPR).

1. Identity of the controller
Teddy's Art

Teddy's Art is responsible for the processing of personal data as shown in this privacy policy.

2. What personal data we collect

Teddy's Art may collect the following personal data when you use our website or place an order.

• First and last name
• Address details
• Email address
• Phone number
• Payment details
• IP address
• Data about your activity on our website
• This data is only collected when you provide it yourself or when it is necessary for the functioning of the website.

3. Why we process your data

Teddy's Art processes personal data for the following purposes:

• Processing and shipping orders
• Processing payments
• Customer service and communication
• Legal obligations (such as accounting)
• Improving our website and services
• Sending newsletters (if you have given your consent)

4. Legal basis for processing

We process personal data on the basis of one of the following legal grounds:

• Execution of an agreement (for example, when you place an order)
• Legal obligations
• Legitimate interest (such as website improvement)
• User consent (for example, for newsletters)

5. How long we retain the data

Teddy's Art does not retain personal data longer than is necessary for the purposes for which it was collected. For administrative and legal obligations (such as accounting), data may be retained for up to 7 years, as required by Belgian law.

6. Sharing personal data with third parties

Teddy's Art only shares personal data with third parties when this is necessary for the performance of our services, such as:

• Payment providers
• Shipping services
• IT service providers (web hosting)

Where necessary, processing agreements are concluded with these parties to ensure the optimal protection of your data. We never sell your data to third parties.

7. Cookies

Our website may use cookies to ensure that the website functions correctly and to improve the user experience. Cookies are small text files that are stored on your device when you visit our website. You can disable cookies via your browser settings.

8 Your rights

Under the GDPR, you have various rights with regard to your personal data:

You have the right to:Access your personal data

• Have your data corrected
• Have your data deleted
• Restrict processing
• Object to processing
• Transfer your data (data portability)

You can exercise these rights by contacting us at: info@teddysart.be.

9. Security of personal data

Teddy's Art takes appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

10. Complaints

If you have a complaint about the processing of your personal data, please contact us. You also have the right to lodge a complaint with the competent supervisory authority:

Data Protection Authority (GBA)

Drukpersstraat 35

1000 Brussels

Belgium

https://www.gegevensbeschermingsautoriteit.be

11. Changes to this privacy policy

Teddy's Art reserves the right to amend this privacy policy. The most recent version will always be available on this page.